This privacy and disclaimer policy describes how we collect website visitors’ information on centraltexasgardens.com and how it is used.
Visitor information and cookies
Privacy Policy
Effective Date: July 19, 2026
Central Texas Gardens (“Central Texas Gardens,” “we,” “us,” or “our”) operates the website https://centraltexasgardens.com (the “Website”).
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Website, create an account, purchase products or services, subscribe to email or SMS communications, submit information through our forms, or otherwise interact with Central Texas Gardens.
By using the Website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information directly from you, automatically through your use of the Website, and from third-party service providers.
Information You Provide Directly
Depending on how you interact with the Website, we may collect:
- Name
- Email address
- Mailing address
- Billing address
- Shipping address
- Telephone or mobile phone number
- Account login information
- Information submitted through contact forms
- Information submitted when subscribing to newsletters or SMS messages
- Order and transaction information
- Information you provide when contacting us
- Comments, reviews, photos, or other content you voluntarily submit
Please do not submit sensitive personal information through the Website unless specifically requested and necessary for the service you are using.
2. Information Collected Automatically
When you visit the Website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Links clicked
- Date and time of visits
- General geographic information
- Website usage and interaction information
This information may be collected through cookies, analytics tools, server logs, pixels, tags, and similar technologies.
3. WordPress
The Website is operated using WordPress or WordPress-based technology.
WordPress may process certain technical information necessary for the Website to function, including information related to:
- Website security
- User accounts
- Comments
- Forms
- Website administration
- Technical logs
The information processed through WordPress depends on the features and plugins installed on the Website.
4. WooCommerce and Online Purchases
If you make a purchase through the Website, transactions may be processed using WooCommerce.
WooCommerce may process information necessary to complete and manage your order, including:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order details
- Payment-related information
- Account information, if you create an account
Payment card information is generally processed by the applicable payment processor rather than stored directly by Central Texas Gardens. The payment processor may include services such as Stripe, PayPal, or another provider made available at checkout.
We do not intentionally store complete payment card numbers.
WooCommerce and payment providers may process information according to their own privacy policies and terms.
5. Email Marketing and Brevo
If you subscribe to our newsletter, email list, or other email communications, we may collect and process your email address and related subscription information.
We use Brevo, formerly known as Sendinblue, to send and manage email communications.
Brevo may process information such as:
- Email address
- Name
- Subscription status
- Email delivery information
- Open and click activity
- IP address or technical information associated with email interactions
- Unsubscribe and consent information
We may use this information to send:
- Newsletters
- Gardening tips
- Seasonal information
- Educational content
- Event information
- Promotions
- Product announcements
- Other communications you have requested or consented to receive
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
We may retain limited information necessary to honor your unsubscribe request and prevent future unwanted marketing communications.
6. SMS and Text Messaging
If you voluntarily provide your mobile telephone number and affirmatively opt in to receive SMS messages from Central Texas Gardens, we may use your information to send text messages that you have requested or consented to receive.
SMS communications may include:
- Gardening information
- Seasonal reminders
- Event information
- Promotions
- Educational content
- Customer service communications
- Other messages disclosed at the time of enrollment
We use Telnyx and/or its messaging infrastructure and service providers to facilitate SMS communications.
Your mobile phone number and SMS consent information will not be sold or rented to third parties for their own independent marketing purposes.
We may share information with service providers, including messaging providers such as Telnyx, when necessary to provide the SMS service you requested.
You may opt out of marketing text messages at any time by replying STOP. You may request assistance by replying HELP.
Message and data rates may apply. Message frequency varies.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
7. Contact Forms and Other Forms
If you submit information through a contact form, newsletter signup form, SMS signup form, survey, registration form, or other form on the Website, we may collect the information you provide.
We use this information to:
- Respond to inquiries
- Provide requested information
- Process requests
- Provide services
- Send communications you have requested or consented to receive
- Maintain records
- Prevent spam and abuse
Form submissions may be processed or stored by WordPress, the applicable form provider, email service provider, hosting provider, or other service providers used to operate the Website.
8. Cookies and Similar Technologies
We use cookies and similar technologies to operate, secure, analyze, and improve the Website.
Cookies are small text files stored on your device when you visit a website.
We may use the following categories of cookies:
Essential Cookies
These cookies are necessary for basic Website functionality, security, navigation, account functionality, shopping cart functionality, and other essential features.
Functional Cookies
These cookies may remember choices and preferences you make while using the Website.
Analytics and Performance Cookies
These cookies help us understand how visitors use the Website, including:
- Which pages are visited
- How visitors navigate the Website
- How long visitors remain on pages
- General traffic sources
- Device and browser information
We may use Google Analytics or other analytics services if installed on the Website.
Marketing and Tracking Technologies
Where permitted by law and where applicable, we may use technologies that help us understand the effectiveness of email campaigns, advertisements, or other marketing efforts.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect the operation of some Website features.
9. Third-Party Services and Providers
We may use third-party providers to operate, maintain, secure, analyze, and improve the Website and to provide requested services.
These providers may include:
- WordPress for website content management
- WooCommerce for online shopping and order management
- Brevo for email marketing and communications
- Telnyx for SMS and text messaging services
- Payment processors such as Stripe or PayPal, if available
- Web hosting and server providers
- Domain and DNS providers
- Website security and anti-spam providers
- Analytics providers
- Website form providers
- Social media platforms
- Shipping and fulfillment providers
- Customer service and communication providers
These providers may process personal information only as necessary to provide services to us or as otherwise permitted by their own policies and applicable law.
We do not control the privacy practices of third-party services. We encourage you to review the privacy policies of third-party providers whose services you use.
10. Embedded Content
The Website may include embedded content from third parties, such as:
- Videos
- Maps
- Social media posts
- Images
- Event calendars
- Other third-party content
Embedded content may behave as if you have visited the third-party website directly. These third parties may collect information, use cookies, or track your interaction with the embedded content according to their own privacy policies.
11. How We Use Personal Information
We may use personal information to:
- Operate and maintain the Website
- Process orders and transactions
- Provide products and services
- Respond to questions and requests
- Send newsletters and email communications
- Send SMS messages when you have opted in
- Provide customer service
- Improve the Website
- Analyze Website usage
- Prevent fraud, spam, and abuse
- Maintain Website security
- Comply with legal obligations
- Enforce our Terms & Conditions
- Protect our rights and the rights of others
12. How We Share Personal Information
We may share personal information with:
- Service providers that help operate the Website
- Email service providers
- SMS and telecommunications providers
- Payment processors
- Hosting and technology providers
- Security and fraud-prevention providers
- Shipping and fulfillment providers
- Government authorities when legally required
We do not sell your personal information. We do not sell or share your mobile phone number or SMS consent information with third parties or affiliates for their own marketing purposes.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide services
- Complete transactions
- Maintain business and financial records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Prevent fraud and abuse
Retention periods may vary depending on the type of information and the reason it was collected.
14. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of transmitting or storing information over the Internet is completely secure. We cannot guarantee absolute security.
15. Your Choices
Depending on the information and communication type, you may:
- Unsubscribe from marketing emails
- Opt out of SMS messages by replying STOP
- Request assistance by replying HELP
- Contact us regarding your personal information
- Manage cookies through your browser
- Request access to certain personal information where applicable
Unsubscribing from marketing communications does not necessarily prevent us from sending transactional, service-related, security-related, or legally required communications.
16. Links to Other Websites
The Website may contain links to websites operated by third parties. We are not responsible for the privacy practices, content, or security of third-party websites.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the Effective Date at the top of this page. Your continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy to the extent permitted by law.
18. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us here: https://centraltexasgardens.com/contact/